Legal

Privacy Policy

Axionix Systems LLC operates axionixsystems.com, related product sites, consulting workflows, and training portals. This policy explains what information we collect, how we use it, and the choices available to you.

What we collect

We collect the information reasonably needed to provide services, prevent abuse, and support customer work.

• Contact information such as name, email address, company name, and messages you submit.
• Account and portal information such as authentication settings, company profile details, employee roster entries, training completion status, certificates, and support activity.
• Submitted business, website, domain, or systems information needed for consulting, audits, training, or product delivery.
• Operational data such as login events, audit logs, billing status, email delivery status, device/browser metadata, and abuse-prevention records.

How we use information

• To deliver consulting, training, product access, reports, certificates, support, and transactional emails.
• To authenticate users, maintain sessions, support passkeys, enforce tenant isolation, and protect portals.
• To process payments, manage subscriptions, and maintain customer records.
• To troubleshoot, secure, measure, and improve our websites and services.

What we do not do

We do not sell customer data, employee rosters, training completions, or security findings. We do not use training portal data to build advertising profiles.

Sharing and processors

We use service providers for hosting, databases, email delivery, payments, analytics, security controls, and operational tooling. We may disclose information when required by law, to enforce our terms, or to protect the service and its users from fraud, abuse, or unauthorized access.

Retention

We retain information for as long as reasonably necessary to provide services, maintain records, resolve support issues, satisfy legal or accounting obligations, and defend against abuse. Backup data may persist until normal retention cycles expire.

Security

We use reasonable administrative, technical, and organizational safeguards for services of this type. No online system can promise absolute security, so avoid submitting unnecessary secrets or sensitive internal-only data unless specifically requested for an engagement.

Your choices

You can contact us to request account updates or deletion, subject to legal, fraud-prevention, accounting, contractual, or operational retention needs. Some records may need to be retained to document billing, consent, security, or abuse-prevention actions.

Contact

For privacy questions, contact support@axionixsystems.com.